Managing Workplace Conflict

Productive conflict is essential to effective collaboration, organizational development, and innovation. Yet, chronic disagreements and toxic conflict waste time and resources while reducing collaboration and productivity.

Culture Work partners with you to resolve workplace conflicts and implement a model of productive conflict, leading to less conflict-related stress and more time spent on things that matter. Our unique approach to shifting conflict mindsets and practices builds your team’s capacity and confidence for handling work-related conflict. 

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  • Creating a Healthy Conflict Culture

    This workshop supports teams and organizations in exploring barriers to productive conflict, identifying the opportunities that exist in conflict, and establishing healthier approaches to handling conflict at work.

  • Conflict Coaching

    We work with leaders and teams to reflect on conflict approaches and build capacity for addressing workplace conflict in productive ways.

    Conflict Resolution

    We facilitate challenging yet supportive conversations rooted in mutual respect and accountability to resolve conflict, strengthen workplace relationships, and build capacity for future communication and collaboration.

  • We partner with you to define your desired “conflict culture” and to develop conflict guidelines for your organization.

  • Conflict Culture Assessment

    We assess your team or organization’s conflict mindsets, practices and approaches to identify what’s working well and opportunities for shifting toward a healthier and more effective approach to managing conflict at work.

  • "I have worked with Rebecca Marchiafava, founder of Culture Work, for many years and have been impressed with the skills she uses to facilitate challenging conversations in ways that center respect, common-ground, accountability, and growth."

  • "Our team has found ourselves resolving disputes more quickly and efficiently with added humanity. We have been able to ground ourselves more in meetings and remind ourselves to follow the guidelines we set out for our company conversations."

  • "Rebecca brings a strength and a calmness to interactions that help to orient and prioritize especially in moments that may otherwise feel overwhelming."